We can help you
Do you feel you are being treated unfairly at work? You don’t have a regular work contract and cannot apply for a residence permit? We can provide information in your language and assist you with the support of legal professionals, cultural mediators, and experts in the field.
ACTIVE FROM MONDAY TO FRIDAY| 9:30 a.m. – 6:00 p.m.
Messages received outside these hours will be handled and the sender will be contacted later.
What is the Helpdesk against labour exploitation?
Founded in 2021 as part of the P.I.U.Su.Eme. Project, the Helpdesk against labour exploitation was created with the aim of helping people exit labour exploitation, and over the years it has become a key reference point thanks to its ability to promptly identify, support and facilitate access to protection for victims of labour exploitation.
The Helpdesk against labour exploitation is a multi-channel service, accessible through seven communication channels, including a toll-free number, WhatsApp, Instagram, TikTok, a website and email, ensuring quick and easy access at all times.
The service is multilingual, offering support in 16 languages and dialects to respond to the needs of a diverse user base and ensure assistance regardless of language of origin.
The Helpdesk is specialised and qualified, staffed by legal operators, intercultural mediators and experts in countering labour exploitation, to ensure specialised and targeted support.
In addition to providing information on rights and available services, the service also offers guidance, referring users to the most appropriate services in the territory.
Although it is mainly active in the five southern regions of Italy, the Helpdesk is available nationwide, ensuring coverage and support across Italy.
Our target audience
Since its launch, the Helpdesk has been a strategic tool in the fight against labour exploitation, aiming to encourage victims to come out of exploitation, provide legal support and guidance, and promote access to the various Su.Pr.Eme. 2 programs and local services, particularly vulnerable third-country nationals.
Where we operate
Thanks to its multilingual and multi-channel structure, the Helpdesk guarantees broad access to the service, making information and resources easily available.
It has been designed to respond to the needs of those living in vulnerable conditions, not only in the five regions of southern regions of Italy (Apulia, Calabria, Basilicata, Sicily, Campania), but throughout the country, helping to identify and address cases of labour exploitation.
Our data
Reference period 2024-2026
Latest news
Updates, initiatives, and insights on labour law and related topics. In this section, you will find the latest news dedicated to third-country nationals, third sector organizations and associations, and companies committed to combating labour exploitation.