{"id":9588,"date":"2025-04-03T15:39:09","date_gmt":"2025-04-03T13:39:09","guid":{"rendered":"https:\/\/www.helpdeskanticaporalato.org\/faq\/"},"modified":"2026-04-01T15:09:11","modified_gmt":"2026-04-01T13:09:11","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.helpdeskanticaporalato.org\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9588\" class=\"elementor elementor-9588 elementor-45\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7920a42 e-flex e-con-boxed elementor-invisible e-con e-child\" data-id=\"7920a42\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_delay&quot;:300}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e4963ce e-con-full e-flex e-con e-child\" data-id=\"e4963ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div data-dce-title-color=\"#536DAC\" class=\"dce-fix-background-loop elementor-element elementor-element-d52efe8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-invisible elementor-widget elementor-widget-dce-acf-repeater-v2\" data-id=\"d52efe8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;dce_acf_repeater_format&quot;:&quot;accordion&quot;,&quot;dce_acf_repeater_accordion_close&quot;:&quot;yes&quot;,&quot;_animation&quot;:&quot;fadeInLeft&quot;,&quot;_animation_delay&quot;:500,&quot;dce_acf_repeater_accordion_start&quot;:&quot;none&quot;,&quot;accordion_speed&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:300,&quot;sizes&quot;:[]}}\" data-widget_type=\"dce-acf-repeater-v2.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"dce-acf-repeater\">\t\t\t\t<ul class=\"dce-acf-repeater-wrapper\">\n\t\t\t\t\t\t\t\t\t\t<li class=\"dce-acf-repeater-item acc_section item\" id=\"dce-acf-repeater-section-d52efe8-1\">\n\t\t\t\t\t\t\t\t\t<h4>\t\t<button class=\"acc_button\" type=\"button\" id=\"dce-acf-repeater-button-d52efe8-1\" aria-expanded=\"false\" aria-controls=\"dce-acf-repeater-content-d52efe8-1\">\n\t\t\t\t\t\t<span class=\"accordion-title\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class='icon dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class='icon-active dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\t\t<\/button>\n\t\t<\/h4>\t\t\t\t\t\t\t\t\t<div class=\"acc_content\" id=\"dce-acf-repeater-content-d52efe8-1\" aria-labelledby=\"dce-acf-repeater-button-d52efe8-1\" aria-hidden=\"true\">\n\t\t\t\t\t\t<span><\/span>\r\n\r\n\r\n<b><p style=\"margin-top: 30px; color:#536DAC; font-size: 1.2rem\">Ascolta il contenuto<\/p><\/b>\r\n\r\n <audio controls>\r\n    <source src=\"False\" type=\"audio\/mpeg\">\r\n    Il tuo browser non supporta l'elemento audio.\r\n  <\/audio><\/div><\/li>\t\t\t\t\t\t<li class=\"dce-acf-repeater-item acc_section item\" id=\"dce-acf-repeater-section-d52efe8-2\">\n\t\t\t\t\t\t\t\t\t<h4>\t\t<button class=\"acc_button\" type=\"button\" id=\"dce-acf-repeater-button-d52efe8-2\" aria-expanded=\"false\" aria-controls=\"dce-acf-repeater-content-d52efe8-2\">\n\t\t\t\t\t\t<span class=\"accordion-title\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class='icon dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class='icon-active dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\t\t<\/button>\n\t\t<\/h4>\t\t\t\t\t\t\t\t\t<div class=\"acc_content\" id=\"dce-acf-repeater-content-d52efe8-2\" aria-labelledby=\"dce-acf-repeater-button-d52efe8-2\" aria-hidden=\"true\">\n\t\t\t\t\t\t<span><\/span>\r\n\r\n\r\n<b><p style=\"margin-top: 30px; color:#536DAC; font-size: 1.2rem\">Ascolta il contenuto<\/p><\/b>\r\n\r\n <audio controls>\r\n    <source src=\"False\" type=\"audio\/mpeg\">\r\n    Il tuo browser non supporta l'elemento audio.\r\n  <\/audio><\/div><\/li>\t\t\t\t\t\t<li class=\"dce-acf-repeater-item acc_section item\" id=\"dce-acf-repeater-section-d52efe8-3\">\n\t\t\t\t\t\t\t\t\t<h4>\t\t<button class=\"acc_button\" type=\"button\" id=\"dce-acf-repeater-button-d52efe8-3\" aria-expanded=\"false\" aria-controls=\"dce-acf-repeater-content-d52efe8-3\">\n\t\t\t\t\t\t<span class=\"accordion-title\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class='icon dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class='icon-active dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\t\t<\/button>\n\t\t<\/h4>\t\t\t\t\t\t\t\t\t<div class=\"acc_content\" id=\"dce-acf-repeater-content-d52efe8-3\" aria-labelledby=\"dce-acf-repeater-button-d52efe8-3\" aria-hidden=\"true\">\n\t\t\t\t\t\t<span><\/span>\r\n\r\n\r\n<b><p style=\"margin-top: 30px; color:#536DAC; font-size: 1.2rem\">Ascolta il contenuto<\/p><\/b>\r\n\r\n <audio controls>\r\n    <source src=\"False\" type=\"audio\/mpeg\">\r\n    Il tuo browser non supporta 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e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\t\t<\/button>\n\t\t<\/h4>\t\t\t\t\t\t\t\t\t<div class=\"acc_content\" id=\"dce-acf-repeater-content-d52efe8-4\" aria-labelledby=\"dce-acf-repeater-button-d52efe8-4\" aria-hidden=\"true\">\n\t\t\t\t\t\t<span><\/span>\r\n\r\n\r\n<b><p style=\"margin-top: 30px; color:#536DAC; font-size: 1.2rem\">Ascolta il contenuto<\/p><\/b>\r\n\r\n <audio controls>\r\n    <source src=\"False\" type=\"audio\/mpeg\">\r\n    Il tuo browser non supporta l'elemento audio.\r\n  <\/audio><\/div><\/li>\t\t\t\t\t\t<li class=\"dce-acf-repeater-item acc_section item\" id=\"dce-acf-repeater-section-d52efe8-5\">\n\t\t\t\t\t\t\t\t\t<h4>\t\t<button class=\"acc_button\" type=\"button\" id=\"dce-acf-repeater-button-d52efe8-5\" aria-expanded=\"false\" aria-controls=\"dce-acf-repeater-content-d52efe8-5\">\n\t\t\t\t\t\t<span class=\"accordion-title\">\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class='icon dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span><span class='icon-active dce-accordion-icon accordion-icon-right'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\t\t<\/button>\n\t\t<\/h4>\t\t\t\t\t\t\t\t\t<div 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fetchpriority=\"high\" decoding=\"async\" width=\"2220\" height=\"2560\" src=\"https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/06\/img-faq-cittadini-scaled.webp\" class=\"attachment-large size-large wp-image-3974\" alt=\"\" srcset=\"https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/06\/img-faq-cittadini-scaled.webp 2220w, https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/06\/img-faq-cittadini-768x886.webp 768w, https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/06\/img-faq-cittadini-1332x1536.webp 1332w, https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/06\/img-faq-cittadini-1776x2048.webp 1776w\" sizes=\"(max-width: 2220px) 100vw, 2220px\" 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