{"id":9577,"date":"2025-04-03T15:38:03","date_gmt":"2025-04-03T13:38:03","guid":{"rendered":"https:\/\/www.helpdeskanticaporalato.org\/about-us\/"},"modified":"2026-04-16T15:51:36","modified_gmt":"2026-04-16T13:51:36","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.helpdeskanticaporalato.org\/en\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Su.Pr.Eme.2 Interinstitutional Helpdesk against labour exploitation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Founded in 2021 as part of the P.I.U.Su.Eme. Project, the Helpdesk against labour exploitation was created with the aim of helping people exit labour exploitation, and over the years it has become a key reference point thanks to its ability to promptly identify, support and facilitate access to protection for victims of labour exploitation.<\/p>

The Helpdesk against labour exploitation is a multi-channel service, accessible through seven communication channels, including a toll-free number, WhatsApp, Instagram, TikTok, a website and email, ensuring quick and easy access at all times.
The service is multilingual, offering support in 16 languages and dialects to respond to the needs of a diverse user base and ensure assistance regardless of language of origin.
The Helpdesk is specialised and qualified, staffed by legal operators, intercultural mediators and experts in countering labour exploitation, to ensure specialised and targeted support.
In addition to providing information on rights and available services, the service also offers guidance, referring users to the most appropriate services in the territory.
Although it is mainly active in the five southern regions of Italy, the Helpdesk is available nationwide, ensuring coverage and support across Italy. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Our target audience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Third Country Nationals<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Institutions and Associations <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Companies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\n\t\n<\/svg>\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Where we operate<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Thanks to its multilingual and multi-channel structure, the Helpdesk ensures wide dissemination of the service, facilitating access to information and available resources.<\/p>

It has been designed to respond to the needs of those living in vulnerable conditions, not only in the five regions of southern regions of Italy (Apulia, Calabria, Basilicata, Sicily, Campania), but throughout the country, helping to identify and address cases of labour exploitation.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n
\n
\n
\n
<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Our objectives<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Promote the identification and prevention of labour exploitation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Through targeted interventions that support the detection of abusive situations and the protection of victims.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Provide beneficiaries with an accessible and reliable inter-institutional point of reference<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Where clear information on rights, available resources, and forms of support can be obtained.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Facilitate access to the measures provided under the Su.Pr.Eme. 2 program<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Integrating them into the local service system to ensure continuous and tailored support that meets the needs of victims of exploitation<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t
\n\t\t\t<\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Promote collaboration and synergies between public, private, and third-sector actors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Creating a solid and coordinated network that enables effective action against labour exploitation and strengthens social inclusion policies.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Multichannel access<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Legal operators, cultural mediators and experts provide consultations and support in italian, english, french, arabic, pidgin, edo\/bini, fula, pular, mandingo, wolof, urdu, sindhi, punjabi and saraiki.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\r\n\r\n\t\t\r\n\t\t\t
\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\tAsk for help\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t<\/a>\r\n\r\n\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tHands-helping<\/span>\n\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

ACTIVE FROM MONDAY TO FRIDAY| 9:30 a.m. – 6:00 p.m.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Messages received outside these hours will be handled and the sender will be contacted later.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Su.Pr.Eme.2 Interinstitutional Helpdesk against labour exploitation Founded in 2021 as part of the P.I.U.Su.Eme. Project, the Helpdesk against labour exploitation was created with the aim of helping people exit labour exploitation, and over the years it has become a key reference point thanks to its ability to promptly identify, support and facilitate access to protection […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9577","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nAbout Us - Helpdesk Anti Caporalato<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Us - Helpdesk Anti Caporalato\" \/>\n<meta property=\"og:description\" content=\"Su.Pr.Eme.2 Interinstitutional Helpdesk against labour exploitation Founded in 2021 as part of the P.I.U.Su.Eme. Project, the Helpdesk against labour exploitation was created with the aim of helping people exit labour exploitation, and over the years it has become a key reference point thanks to its ability to promptly identify, support and facilitate access to protection […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/\" \/>\n<meta property=\"og:site_name\" content=\"Helpdesk Anti Caporalato\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/people\/Helpdesk-Anticaporalato\/61560100345699\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-16T13:51:36+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/\",\"url\":\"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/\",\"name\":\"About Us - Helpdesk Anti Caporalato\",\"isPartOf\":{\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/#website\"},\"datePublished\":\"2025-04-03T13:38:03+00:00\",\"dateModified\":\"2026-04-16T13:51:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.helpdeskanticaporalato.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About Us\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/#website\",\"url\":\"https:\/\/www.helpdeskanticaporalato.org\/\",\"name\":\"Helpdesk Anti Caporalato\",\"description\":\"Promuovere l\u2019emersione dallo sfruttamento lavorativo\",\"publisher\":{\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.helpdeskanticaporalato.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/#organization\",\"name\":\"Helpdesk Anti CaporalatoNOVA ONLUS Consorzio di cooperative sociali, societ\u00e0 cooperativa sociale\",\"url\":\"https:\/\/www.helpdeskanticaporalato.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/03\/logo-anticaporalato-help.webp\",\"contentUrl\":\"https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/03\/logo-anticaporalato-help.webp\",\"width\":440,\"height\":400,\"caption\":\"Helpdesk Anti CaporalatoNOVA ONLUS Consorzio di cooperative sociali, societ\u00e0 cooperativa sociale\"},\"image\":{\"@id\":\"https:\/\/www.helpdeskanticaporalato.org\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/people\/Helpdesk-Anticaporalato\/61560100345699\/\",\"https:\/\/www.instagram.com\/helpdesk_anticaporalato\/?igshid=YmMyMTA2M2Y&fbclid=IwAR0hKPvcbzlbUkSelVnF-au-YAWVkZMwwcVRkgG22i3Rx33rx1qRD9B_olg\",\"https:\/\/www.linkedin.com\/showcase\/helpdesk-anticaporalato\/\",\"https:\/\/www.tiktok.com\/@helpdeskanticaporalato\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"About Us - Helpdesk Anti Caporalato","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/","og_locale":"en_US","og_type":"article","og_title":"About Us - Helpdesk Anti Caporalato","og_description":"Su.Pr.Eme.2 Interinstitutional Helpdesk against labour exploitation Founded in 2021 as part of the P.I.U.Su.Eme. Project, the Helpdesk against labour exploitation was created with the aim of helping people exit labour exploitation, and over the years it has become a key reference point thanks to its ability to promptly identify, support and facilitate access to protection […]","og_url":"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/","og_site_name":"Helpdesk Anti Caporalato","article_publisher":"https:\/\/www.facebook.com\/people\/Helpdesk-Anticaporalato\/61560100345699\/","article_modified_time":"2026-04-16T13:51:36+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/","url":"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/","name":"About Us - Helpdesk Anti Caporalato","isPartOf":{"@id":"https:\/\/www.helpdeskanticaporalato.org\/#website"},"datePublished":"2025-04-03T13:38:03+00:00","dateModified":"2026-04-16T13:51:36+00:00","breadcrumb":{"@id":"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.helpdeskanticaporalato.org\/chi-siamo\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.helpdeskanticaporalato.org\/"},{"@type":"ListItem","position":2,"name":"About Us"}]},{"@type":"WebSite","@id":"https:\/\/www.helpdeskanticaporalato.org\/#website","url":"https:\/\/www.helpdeskanticaporalato.org\/","name":"Helpdesk Anti Caporalato","description":"Promuovere l\u2019emersione dallo sfruttamento lavorativo","publisher":{"@id":"https:\/\/www.helpdeskanticaporalato.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.helpdeskanticaporalato.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.helpdeskanticaporalato.org\/#organization","name":"Helpdesk Anti CaporalatoNOVA ONLUS Consorzio di cooperative sociali, societ\u00e0 cooperativa sociale","url":"https:\/\/www.helpdeskanticaporalato.org\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.helpdeskanticaporalato.org\/#\/schema\/logo\/image\/","url":"https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/03\/logo-anticaporalato-help.webp","contentUrl":"https:\/\/www.helpdeskanticaporalato.org\/wp-content\/uploads\/2025\/03\/logo-anticaporalato-help.webp","width":440,"height":400,"caption":"Helpdesk Anti CaporalatoNOVA ONLUS Consorzio di cooperative sociali, societ\u00e0 cooperativa sociale"},"image":{"@id":"https:\/\/www.helpdeskanticaporalato.org\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/people\/Helpdesk-Anticaporalato\/61560100345699\/","https:\/\/www.instagram.com\/helpdesk_anticaporalato\/?igshid=YmMyMTA2M2Y&fbclid=IwAR0hKPvcbzlbUkSelVnF-au-YAWVkZMwwcVRkgG22i3Rx33rx1qRD9B_olg","https:\/\/www.linkedin.com\/showcase\/helpdesk-anticaporalato\/","https:\/\/www.tiktok.com\/@helpdeskanticaporalato"]}]}},"_links":{"self":[{"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/pages\/9577","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/comments?post=9577"}],"version-history":[{"count":10,"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/pages\/9577\/revisions"}],"predecessor-version":[{"id":9728,"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/pages\/9577\/revisions\/9728"}],"wp:attachment":[{"href":"https:\/\/www.helpdeskanticaporalato.org\/en\/wp-json\/wp\/v2\/media?parent=9577"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}